SocialPay

SocialPay is Golomt Bank's digital wallet app, launched in 2017 and rebuilt as version 3.0 in 2023. Users pay in shops by phone number or QR code, send free transfers that arrive within 10 seconds, pay QPay codes and get a virtual card for online purchases. People who are not Golomt clients can register online. With Omno, a merchant would reach SocialPay through the same API as QPay and cards.

Updated

Type
Wallet
Countries
Mongolia
Currencies
MNT
Pay-in
Yes
Pay-out
No
Refunds
Partial
Chargeback exposure
Low
Settlement
Paid from the shopper's Golomt Bank account in MNT; merchant settlement per the merchant agreement with Golomt Bank
Authorisation speed
Seconds once the shopper confirms with a 4-digit password or fingerprint; Golomt says transfers arrive within 10 seconds

How paying with SocialPay feels to the shopper

  1. Picks SocialPay

    No card details go to the merchant

    Timing: At checkout

  2. Confirms in SocialPay

    Approves in the app or with a one-time code

    Timing: In the app

  3. Confirmed

    The provider reports the result by webhook

    Timing: Seconds

  4. Settled

    In MNT, per the provider agreement

    Timing: Per agreement

If it fails:

  • not confirmed in time
  • insufficient balance
  • account or daily limit

Example flow. Timings vary by provider.

On this page4 sections

How does a SocialPay payment work?

SocialPay is a mobile wallet run by Golomt Bank, which its 2024 results describe as the second-largest bank in Mongolia by total assets. The shopper pays a merchant from the app by scanning the merchant’s QR code or by paying to a phone number, and confirms with a 4-digit password or fingerprint. Golomt says the service runs 24/7 and that transfers reach the recipient within 10 seconds.

SocialPay can also send invoices between users, from 100 MNT up to 1,000,000 MNT, and it handles QPay transactions without a fee, so a SocialPay user can pay a QPay QR code from the same app. For online shopping beyond the wallet, SocialPay automatically creates an international virtual card in the user’s account. The SocialPay site lists Visa, Mastercard, UnionPay and American Express virtual cards, activated free in the app.

For an online store, a payment would follow the same pattern: the shopper opens a QR code or payment request in SocialPay, checks the merchant name and amount, and confirms. Acceptance is arranged with Golomt Bank, which sets the settlement terms for the merchant.

Why does SocialPay matter for merchants?

SocialPay is where many Golomt customers keep their day-to-day money. Golomt launched it in 2017 as Mongolia’s first digital wallet, released version 3.0 in 2023 and added SocialPay Junior for children and young people. A sponsored Euromoney article reported that SocialPay users grew by 20% in the first half of 2024. Golomt has not published a total user count in the reports reviewed for this page.

The wallet keeps adding payment routes. In 2025 Golomt let SocialPay users scan WeChat QR codes to pay merchants in China, and it offers a UnionPay virtual credit card inside the app. SocialPay and SocialPay Junior won a Customer Experience Award at the Qorus Reinvention Awards 2025 in the APAC region, a first for Mongolian banking, according to Golomt’s first-quarter 2025 report.

Account-to-account payments dominate in Mongolia. The Bank of Mongolia’s real-time low-value system carried 452.9 million interbank payments in 2025, 91.7% of all interbank transactions. SocialPay gives Golomt customers a familiar way into that system, next to QPay for everyone else.

What can go wrong?

Limits are the most common reason a payment cannot be completed. Golomt sets a daily transaction limit of 1,000,000 MNT, and only 100,000 MNT for users who registered online rather than at a branch. Larger orders need a card or another route.

SocialPay is tied to one bank. Shoppers need the app and a SocialPay registration with Golomt Bank, so it works best next to QPay rather than instead of it. Refund handling is set in the merchant’s agreement with Golomt Bank, so confirm how and how quickly money goes back before launch. SocialPay is a pay-in method in this setup; a merchant that needs payouts in Mongolia would plan a separate route.

How would Omno handle SocialPay?

Omno would treat SocialPay as its own wallet route. The hosted checkout would show a SocialPay QR code on desktop and hand off to the app on mobile, and the final status would arrive by webhook before an order is released. Rules set by the merchant could show SocialPay to Mongolian shoppers next to QPay and cards, and hide it for orders above the wallet’s daily limit. Routing rules would choose the provider for each payment. If a provider is unavailable or rejects the request, the payment moves to the next provider in the rule until one accepts. The routing-decision log would show which provider handled each payment.

Questions about SocialPay

Who runs SocialPay?

Golomt Bank. It launched SocialPay in 2017 as a digital wallet app that simplifies payments, and fully launched version 3.0 in 2023. The SocialPay site says the app is powered by Golomt Bank.

Do shoppers need a Golomt Bank account to use SocialPay?

People who are not Golomt clients can register online, but online registrants have a lower daily limit of 100,000 MNT, compared with 1,000,000 MNT for other users, and cannot withdraw cash at branches.

Can SocialPay users pay QPay QR codes?

Yes. The SocialPay site lists fee-free bank-to-bank and QPay transactions, so a SocialPay user can pay a QPay QR code from the same app. Since 2025 users can also scan WeChat QR codes to pay merchants in China.

How are refunds handled for SocialPay payments?

Refund handling depends on the merchant's agreement with Golomt Bank, so confirm the process and timing before launch. Clear order records help, because a wallet payment does not follow a card chargeback programme.

How would Omno handle SocialPay payments?

Omno would show a SocialPay QR code on desktop and hand off to the app on mobile, in the hosted checkout or through Direct Links, and hide SocialPay for orders above the wallet's daily limit. Routing rules set by the merchant would choose the provider, and in the hosted checkout, if a provider is unavailable or rejects the request, the payment moves to the next provider in the rule until one accepts.

it will.

Tell us where your payments fail. We will show you how routing changes the outcome.

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