PSP eligibility

PSP eligibility is the set of conditions that decide which payment providers are allowed to process a given transaction, such as supported country, currency, method, amount limits, customer verification level and licence scope, before any routing preference is applied.

Also called: provider eligibility, eligibility rules, PSP eligibility rules, eligibility filter, provider eligibility rules

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How does PSP eligibility work?

Before routing, each provider is checked against the payment. Typical conditions are the countries and currencies it supports, the methods it offers, minimum and maximum amounts, daily or monthly volume caps, the customer groups or customer verification levels it may serve, and whether it supports Pay-In, Pay-Out or both. Providers that fail any condition are removed. Routing and cascading then work only within the eligible set.

Why does PSP eligibility matter for compliance and approval rate?

Sending traffic a provider is not set up for causes declines at best and contract breaches at worst. A provider licensed for some countries may not accept customers from others, and a provider with a USD 2,000 payment limit will reject anything above it. As an illustrative example: if 3% of 50,000 monthly payments exceed one provider’s limit, 1,500 payments fail when routing ignores the limit. With an eligibility rule, those payments go straight to a provider that accepts them.

How is PSP eligibility different from routing?

Eligibility answers “which providers may take this payment”. Routing answers “which of those should take it first”. Keeping them separate makes both easier to maintain: eligibility changes when contracts, licences or limits change, while routing changes when performance or cost data changes. It also means a cascade can never retry a payment on a provider that should not see it.

Where does Omno use it?

Omno’s PSP eligibility rules define, per PSP, which customer groups, customer verification levels, methods, currencies and amounts it can handle. Routing rules and cascade order then choose among the eligible PSPs, and the routing-decision log records which providers were eligible and which was selected.

Frequently asked questions

What happens if no PSP is eligible?

The payment should not be sent anywhere. The platform returns a clear reason, such as unsupported currency or amount above limit, so the merchant can show the customer another method or adjust limits. Sending it to an ineligible provider anyway usually produces a decline and can breach the provider contract.

Should eligibility rules use approval rate?

Usually not. Eligibility should hold hard constraints, meaning what a provider is contracted, licensed and technically able to take. Approval rate and cost belong in routing rules, which choose among the providers that are already eligible.

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