Omno vs Primer (2026): checkout, workflows, payouts and routing

Primer is the better choice if you want a no-code workflow builder, a modular checkout localised into many currencies and languages, a processor-agnostic vault with network tokens, and named enterprise references. Omno fits e-commerce merchants selling in many markets who want cards, wallets, local methods and crypto in one hosted checkout, plus payouts, with routing by customer group and verification level.

By Omno Payments Team. Vendor information verified 19 October 2026

On this page8 sections

Before you decide

  • Primer leads on no-code workflows, checkout localisation, observability and published SOC 2 Type 2 compliance.
  • Omno puts payments, payouts and crypto in one hosted session; Primer does not describe customer payouts.
  • Neither publishes pricing, so ask both for quotes in the same structure.
  • 4 min read
  • 12 criteria compared
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Omno and Primer, compared as of 19 October 2026

Omno and Primer, compared as of 19 October 2026
FeatureOmnoPrimer
Platform typeYesPayment orchestration for e-commerce in every market, with a hosted checkout, Card Fields and Direct LinksYesUnified payments infrastructure that connects payment services through a single integration [source 1]
Hosted checkout or checkout UIYesHosted checkout with Web SDK, plus Card Fields, Direct Links and iFrame optionsYesA component-based checkout with 150+ integrations, 154 local currencies and 32 languages [source 2]
Payments and payouts in one checkout sessionYesPayments and payouts in one hosted checkout sessionNot publishedNot published; the Checkout page does not describe payouts
Customer payoutsYesPay-Out by API and from the hosted checkout, to cards, local methods and cryptoNot publishedNot published; Reconciliation covers payouts and settlements from acquirers, not payouts to customers [source 3]
No-code flow builderPartialRouting rules and the checkout builder work in the dashboard without code, but there is no drag-and-drop workflow builderYesDrag-and-drop Workflows with conditions, fraud actions and Slack alerts [source 4]
Retry on another providerYesIf a provider is unavailable or rejects the payment, it moves to the next provider in the ruleYesFallbacks send a failed or declined payment to a backup processor, reusing 3DS data [source 5]
Verification level as a routing inputYesCustomer verification levels (KYC groups and levels in the API) are named routing inputsNot publishedNot published; Workflows mention advanced conditions without listing them [source 4]
Vault and network tokensPartialSaved cards and accounts in the hosted checkout; network tokens are not statedYesA vault that stores tokens independently of PSPs, plus network tokenization [source 6]
Crypto in the checkoutYesCrypto alongside cards and APMs in the hosted checkoutNot publishedNot published; the Checkout page does not mention crypto [source 2]
Reporting and monitoringYesFull transaction trail, customer profiles, reports and widget analytics, data exportYesObservability, monitors, a costs overview and reconciliation [source 1]
Security credentialsYesPCI DSS compliant environment; details on the Security pageYesStates PCI and GDPR compliance and SOC 2 Type 2 [source 7]
PricingNot publishedNot publishedNot published; the site offers a demo and an ROI calculator [source 1]
  1. primer.io
  2. primer.io/accept/checkout
  3. primer.io/llms.txt
  4. primer.io/accept/workflows
  5. primer.io/optimize/fallbacks
  6. primer.io/accept/centralized-vault
  7. primer.io/security

Primer and Omno both put one integration in front of many payment providers, but they are built for different jobs. Primer is a broad payments infrastructure platform: a modular checkout, a no-code workflow builder, fallbacks, a vault, reconciliation and monitoring, sold to large merchants that want to compose their own payment stack. Omno is narrower: a hosted checkout in which customers pay and receive payouts with cards, local methods and crypto, with routing rules the merchant sets around each customer.

Where Primer is stronger

No-code workflows. Primer’s Workflows let a payments team drag and drop services, apply conditions, freeze suspicious transactions, alert the fraud team in Slack and A/B test 3DS strategies by region, without engineering work. Omno has no visual builder of that kind.

Checkout localisation. Primer’s Checkout page cites 150+ global integrations, 154 local currencies and 32 languages, with methods and routing paths chosen by country, currency and device, and built-in A/B testing.

Vault and network tokens. Primer’s centralized vault stores payment credentials independently of PSPs so they can be routed across providers, and Primer offers network tokenization. Omno offers tokenization and saved cards in the hosted checkout, but does not state network token support on its site.

Operations tooling. Observability, monitors, a costs overview, reconciliation and an AI assistant for monitoring are all listed products. Omno offers a full transaction trail, customer profiles, reports and widget analytics and real-time success metrics, a smaller set.

References and credentials. Primer’s homepage names customers such as GetYourGuide, Printify, Lime, New Look and Maisons du Monde, and its security page states SOC 2 Type 2. Omno does not publish client names.

Where Omno is stronger

Payouts in the checkout. In Omno’s hosted checkout the same session can open the payment view or the payout view, so payouts can run from the same checkout. Primer’s public pages do not describe customer payouts.

Crypto next to cards and local methods. Omno’s hosted checkout shows crypto alongside cards and APMs, and payouts can go to crypto too. Primer’s Checkout page does not mention crypto.

Routing built around the customer. Omno’s PSP eligibility rules take customer groups and customer verification levels as named inputs, next to country, method and currency, so a first-time unverified customer and a verified returning one can see different routes. Primer’s Workflows mention advanced conditions but do not list them publicly.

Local depth in every market. Omno serves e-commerce merchants in every country except markets under OFAC sanctions or on the FATF call-for-action list, with country guides on the local methods that matter in markets such as Kazakhstan, Saudi Arabia and Brazil.

Pricing and commercial model

Neither vendor publishes prices. Primer offers a demo and an ROI calculator that estimates uplift from optimisation; Omno offers a conversation with the team. Ask both for a quote in the same structure: platform fee, per-transaction fee, whether fallback or cascaded attempts are billed, payout pricing and exit terms.

Migration or running both

Running both is realistic for a group with several brands or regions: Primer for markets where its connectors and workflows already perform, Omno for markets that need local methods, crypto and payouts. Agree which platform owns each market’s routing rules, credit customer balances only from verified webhooks, and compare approval rate on unique payment intents, as our guide to how to calculate approval rate explains.

Who should choose which

Choose Primer if:

  • A payments or operations team wants to build and change flows without engineering.
  • You need a localised checkout across many currencies and languages and an independent vault with network tokens.
  • Observability, monitors and reconciliation are part of the brief.
  • Named enterprise references and SOC 2 Type 2 are procurement requirements.

Choose Omno if:

  • You want one hosted checkout for payments, payouts and crypto.
  • Customer verification level and customer group should decide which providers a customer can use.
  • You sell in many markets and need the local methods of each, such as Kaspi in Kazakhstan, mada in Saudi Arabia or PIX in Brazil.

How we compared

Omno publishes this page, so we have a commercial interest. Every Primer cell links to Primer’s own website as it read on 19 October 2026. Where Primer’s public pages are silent we write “Not published”, which does not mean the feature is missing. Omno is described by capability only, from its own product and developer pages. If you work at Primer and see an error, contact us and we will correct it.

Primer and other product names are trademarks of their respective owners and are used only to identify the products compared. Omno is not affiliated with or endorsed by Primer.

Frequently asked questions

Does Primer support payouts to customers?

Primer's public pages do not describe a customer payout product. Its Reconciliation product covers payouts and settlements from acquirers and payment methods to the merchant, and Global Accounts let merchants hold, convert and move funds. If refunds outside the original method, seller payouts or cashback matter to you, ask Primer to show the flow. Omno runs payouts through the same API and hosted checkout session as payments.

Which is better for a no-code payments team?

Primer. Its Workflows let teams drag and drop payment services, apply conditions, freeze suspicious transactions and run A/B tests of 3DS strategies without engineering work. Omno's routing rules and checkout builder are changed in the dashboard without code, but not as drag-and-drop workflows, which suits teams that want fewer moving parts more than a visual builder.

Does Primer publish its prices?

No. Primer's site directs buyers to book a demo and offers an ROI calculator that estimates uplift, not cost. Omno's pricing is not published either. Ask both for a quote that shows the platform fee, the per-transaction fee, whether fallback or cascaded attempts are billed, and exit terms.

Can I move saved cards from Primer to Omno, or the other way?

Card tokens belong to the vault that issued them. Moving them needs a PCI-compliant vault-to-vault export that both sides support, or network tokens. Many teams run both platforms for a period by market and let returning customers save their card again once.

Are both platforms PCI DSS compliant?

Primer's security page states PCI and GDPR compliance and SOC 2 Type 2, and its vault page refers to PCI-DSS Level 1 infrastructure. Omno processes card data in a PCI DSS compliant environment, with details on its Security page. In both cases, ask for the current Attestation of Compliance during procurement.

Product and company names belong to their owners and are used only to identify the products compared. Something out of date? Write to press@omno.com and we will correct it.

it will.

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